The complaint process consists of the following steps.

• After receiving your complaint, the Public Sector Integrity Commissioner decides whether or not to conduct an investigation.
• If the Commissioner decides to conduct an investigation, she assigns the file to an investigator.
• A conciliator may be appointed at any time during the investigation to try and resolve your complaint.
• If a settlement is reached and approved by the Commissioner, your complaint is dismissed. If not, the investigator continues his/her work and submits a report to the Commissioner.
• If the Commissioner is of the opinion that an application to the Tribunal is warranted, she can ask the Tribunal to determine if reprisals were taken against you.
• If the Tribunal determines that you have been the subject of a reprisal, it can order a range of remedies.
• If asked by the Commissioner, the Tribunal can also order disciplinary action against the persons who took the reprisals.

Diagram of the complaint process.